Frequently Asked Questions

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Scheme - General Questions

The database holding the records includes a number of reports – an automated report that highlights gaps in training is sent monthly and ad-hoc reports can be run at any time. These can identify gaps in training and provide a list of registered members.  Ad-hoc reports can only be generated by those with Team Manager access and include only the information of individuals who have authorised this.

Yes, the Lion Training Passport can hold details of all training completed.  This is presented in two sections – Mandatory, which is the minimum that the scheme requires for the role and Additional, which is any other training.  This results in the scheme holding a comprehensive training record for an individual.

An industry working group known as the ‘Lion Training Passport Management Group’ (LTPM) is made up of representatives from industry (nominated by the BEIC), the Administrative party (Poultec Training) and the Software Platform provision party (Lantra).  It is this group that has the collective responsibility for the scheme and defines its Standards and operational processes.  The Administrative party, whilst the point of contact between members, the scheme and providers; only follow the processes and procedures defined by the LTPMG.

The security of personal data is paramount to the success of the scheme. An individual can view their own Lion Training Passport, as can their employer and, if authorised, the packer (this authority is defined at enrolment, but can be updated at any time).  Users have their own login credentials for accessing the database and access is defined on a user-by-user basis. The scheme administrators have access to the database, to administer the scheme – Information is not shared with other departments within Poultec Training Limited or used for the promotion of Poultec’s training activities unless specifically requested in writing by an organisation.  Information will not be shared with other organisations, unless a written request is received from the organisation registering a Lion Training Passport. Full details on how data is handled, stored and used is documented in our Data Protection Policy.

Lantra provide the invoicing services for the scheme, they issue invoices on the instruction from the scheme administrators at Poultec, based on requests to register and/or renew members.