Frequently Asked Questions
Registration
Can a Packer / Farm Group submit a group registration for multiple farm sites?
Yes, a packer or farm group can submit group registrations on an organisations behalf, as long as they have consent to pass this information onto us. Each producers details should be submitted on a separate application – this shows the approval of data sharing, as well as provide organisation contact details for the setting up of correct access and automated reporting distribution.
Do registration forms have to be completed and submitted by hand (particularly for group registrations)?
No, they can be completed by hand or by typing directly into the PDF form. When submitting the staff details (page 2), this can be submitted on an MS Excel sheet.
Who on my site has to be registered on the scheme and complete the training?
All those who tend to the livestock or have contact with the eggs are required to be registered – this includes owner-managers as well as egg collectors/graders. There are however some exemptions, which are listed below:
It is not necessary for someone of the following employment status to be registered on the scheme who is: –
• Less than 18 years old and within full-time education, excluding an Apprenticeship
• Within the first four months of employment
• Classed as a casual worker (the term casual worker usually applies to temporary working; such as which occurs only once, and for a short period of time, or which occurs more often but on an irregular or unpredictable basis)
Can I register additional or new staff onto the scheme?
Yes, additional members can be enrolled at any time by completing an enrolment form and sending it to the scheme administrators.
Why do I need to provide my date of birth for registration – who can access this information?
Your date of birth is used to ensure that there is no duplication of records – the combination of your name and date of birth is checked at registration to ensure that you don’t already have a record. We also use this information to define your personal password to access the system – we have found that individuals find these more memorable that random characters. Finally, we also use this information to check identities of those who make contact with us – if you forget your login details, we will ask you for some information from your original enrolment to check that we are talking to the correct person and safeguard your data.
Only an individual can access their profile page which holds the date of birth. It is not included on the Dashboards that an employer can view or within the reports that they can generate.
More information of how your data is held and processed can be found in our Data Protection policy statement.
Training
Does evidence of induction training need to be submitted with the registration form?
An induction is provided by an employer to inform a new staff member of operational and procedural requirements. This will vary between locations and employers and therefore a sign-off of this being completed is sufficient. This does not need to be submitted at the time of registration.
What evidence of induction training will be needed? (e.g. long-standing owner / operator may have covered this training many years ago)
Written confirmation that this has been completed is sufficient; this should be on headed paper and state the employee’s start date and that the induction has been completed.
How many courses have to be completed each year?
It is expected that at least one course is completed per year, until fully compliant. Fully compliant is when all courses are completed and are in-date.
How is the training delivered?
Training is required to be delivered as a course – these can either be face-to-face, delivered as a live online session or on a specialist e-learning platform. All courses approved by the scheme have completed an approval process to ensure that they include the content required and are delivered by a tutor who has topic experience as well as the skills to deliver a session. During their period of approval, QA checks are completed to ensure that the standard is maintained and is consistent across all delivery partners.
First Aid courses can only be delivered face-to-face and can only be Emergency First Aid at Work OR First Aid at Work courses.
Are there restrictions on what order courses have to be completed (e.g. does Biosecurity, Security & Egg Handling have to be completed first)?
No, courses can be completed in any order. However, biosecurity training must be completed by all scheme members within 2022/23.
If several required training courses are completed in one year, is any training required in the subsequent years (i.e. will doing it quickly at the start be sufficient until those courses are due for renewal/refresher training)?
You are required to complete at least 1 course per year, until fully compliant. If you complete all the course training requirements in one year, you do not need to complete any further training until these expire.
If refresher training (or repeat training if the course is amended due to legislative or other changes) is completed before the renewal date, does that re-start the 3 or 5 year time period for the life of that course? E.g. bird welfare on 10th Jan 2021, so due again 10th Jan 2026; course is then completed again on 10th Jan 2023, does it still last until 2026 or now until 2028?
Yes, if a course is completed again within the valid period, the expiry date is based on five years from this date of attending the latest course.
Will any courses that have already been completed count towards the first (or subsequent) years’ training requirements?
Courses need to be completed annually until fully compliant, whilst courses completed before the enrolment date are valid and recorded, it does not remove the requirement to complete courses annually.
The Health & Safety (First Aid) Regulations 1981 requires employers to make sure there are adequate and appropriate first aid equipment, facilities and number of qualified first aiders in the workplace. The HSE recommends that if you work in a company with 5-50 workers there should be at least one person trained in first aid. If the farm has fewer than 5 workers, does the LTP still require someone at the site to be first aid trained?
The Lion Training Passport scheme’s requirement is for every site to have at least one designated first aider – this designation is defined at the point of registration onto the scheme. One designated first aider per site is the minimum requirement defined by the scheme. A first aid risk assessment carried out on that site may well indicate the need to provide more than one first aider.
The designated first aider must have attended an Emergency First Aid at Work or First Aid at Work course within the last three years. Providers of these courses are not subject to approval by the scheme, however are required to deliver courses as per the ‘HSE’s information sheet GEIS3(rev1) Selecting a first aid training provider: A guide for employers (www.hse.gov.uk/pubns/geis3.htm)’. A course that does not meet these requirements in relation to content and trainer competence could not be recognised by the scheme as a suitable first aid course.
Where a farm is a single person operation, first aid provision may alternatively be provided by another nominated person, not employed by the operation, but who is on-site at all times. First aid training of this person should be at the above standard.
If a Producer uses an external contractor for rodent control, does someone on site still need to complete Rodenticide training for the LTP?
No, Rodenticide training is only required where a organisation places the bait themselves.
Where site operators place their own rodenticide bait, the operator conducting this activity must hold a qualification recognised by the CRRU Guidelines. CRRU recognises a number of legacy and current qualifications, which are published on their website. Recognising the importance of effective rodent control in the control of Salmonella, this training should be completed every five years. However, this period will be reduced to three years where site operators cannot demonstrate effective rodent control is in place during their inspection by Lion Code of Practice auditors.
How do I update my training record on my Lion Training Passport?
Once you have completed a course, the provider will issue you with a certificate confirming successful completion of the training course. Copies of the certificates should be forwarded to the scheme administrators, by email or in the post. The scheme administrators will verify it and then add this to your Lion Training Passport. Please allow up to one week for this to appear on your Lion Training Passport. You will receive confirmation that your submitted training details have been added.
Which Food Safety course should I complete and will my current certificate be sufficient?
All those working on egg production sites (excluding breeding and rearing sites) must hold a current food safety/hygiene certificate at all times. All food safety/hygiene certificates expire after three years of issue.
The mandatory training requirement for Food Safety by the Lion Training Passport can currently be fulfilled by either attending a Basic Level 1 Food Safety/Hygiene qualification OR a Lion Passport Food Safety training course.
However, for certificates that expire later than 1st January 2022, only the Lion Training Passport Food Safety training course will fulfil this training requirement. Certificates for the Basic Level 1 Food Safety/Hygiene qualification will still be valid until their expiry date.
Why do I need to complete Modern Slavery Awareness?
The Gangmasters, Labour and Abuse Authority has been working with the poultry and egg sectors to raise awareness of modern slavery and ensuring that everyone can spot the signs of labour abuse and know how to report it. As part of this focus, the industry working group decided to make training in subject a requirement for all roles in the scheme.
How do I find a provider of training?
Visit the Provider page on our website for details of providers of approved training. Contact the provider directly to book your training.
Membership Renewals
How do I know my membership renewal date?
The expiry date of your registration is detailed on your initial registration letter and also on your renewal letter. Your registration start date is also displayed on your online Lion Training Passport record – renewals are due annually from this date.
Will I be contacted about renewal?
Yes, you will receive a renewal notification email from the scheme administrators at the beginning of the month that renewal is due. You will receive a second reminder at the end of the month.
What happens if I do not renew?
Your registration will be suspended; your online record will be inaccessible.
You will be unable to demonstrate current membership to a Lion Code auditor.
What happens if I miss the renewal notifications and would like to renew?
Reply to one of the email notifications and your registration will be renewed and backdated to the original renewal date.
Approval to deliver training
Can the training that I deliver be recognised by the scheme?
Providers of training can submit their course for approval against the short course content standards. Providers of training need to demonstrate that the course content standards are met and that the tutor has the relevant experience and competence to deliver the training. Full details of how to submit your training can be found at Course Approval – Lion Training Passport
Can online training be approved?
Online training is permitted as long as it is either delivered as a live online session or is hosted on a platform that provides the same experience of knowledge transfer for the delegate. The scheme administrators can assist with identifying suitable platforms.
Do I have to have a teaching qualification to deliver?
It is important that all those delivering the training have the correct knowledge of how to prepare and host an engaging and accessible training session where the delegate learns. The scheme requires all tutors to hold at least a ‘Train the Trainer’ qualification. There are many courses available, both online and in person for this – if you are unsure of suitability, please do ask the scheme administrators before booking.
Scheme – General Questions
Who can have access or visibility of an individual’s training passport?
The security of personal data is paramount to the success of the scheme. An individual can view their own Lion Training Passport, as can their employer and, if authorised, the packer (this authority is defined at enrolment, but can be updated at any time). Users have their own login credentials for accessing the database and access is defined on a user-by-user basis. The scheme administrators have access to the database, to administer the scheme – Information is not shared with other departments within Poultec Training Limited or used for the promotion of Poultec’s training activities unless specifically requested in writing by an organisation. Information will not be shared with other organisations, unless a written request is received from the organisation registering a Lion Training Passport. Full details on how data is handled, stored and used is documented in our Data Protection Policy.
What information can be reported on (and by whom) from the LTP database in terms of registrations and training?
The database holding the records includes a number of reports – an automated report that highlights gaps in training is sent monthly and ad-hoc reports can be run at any time. These can identify gaps in training and provide a list of registered members. Ad-hoc reports can only be generated by those with Team Manager access and include only the information of individuals who have authorised this.
Can the Lion Training Passport hold details / certificates for training not required by the LTP? (i.e. unrelated / additional training)
Yes, the Lion Training Passport can hold details of all training completed. This is presented in two sections – Mandatory, which is the minimum that the scheme requires for the role and Additional, which is any other training. This results in the scheme holding a comprehensive training record for an individual.
Who is responsible for the management of the Lion Training Passport scheme?
An industry working group known as the ‘Lion Training Passport Management Group’ (LTPM) is made up of representatives from industry (nominated by the BEIC), the Administrative party (Poultec Training) and the Software Platform provision party (Lantra). It is this group that has the collective responsibility for the scheme and defines its Standards and operational processes. The Administrative party, whilst the point of contact between members, the scheme and providers; only follow the processes and procedures defined by the LTPMG.
Who will invoice me for my registrations/renewals?
Lantra provide the invoicing services for the scheme, they issue invoices on the instruction from the scheme administrators at Poultec, based on requests to register and/or renew members.